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This website is operated by Casa del Materasso Faenza.

For questions about orders, products, shipping, returns, refunds, product safety, privacy, or general customer support, you may contact us using the information below:

E-mail: info@casadelmaterassofaenza.it

Phone: +39 0546 21860

Business Address: Corso Giuseppe Mazzini, 161, 48018 Faenza (RA), Italy

Website: casadelmaterassofaenza.it

Customer support is generally available Monday through Friday, from 9:00 a.m. to 5:00 p.m.(CET), excluding public holidays in Italy.

We aim to respond to customer inquiries within 1-3 business days.

For order-related inquiries, please include your order number, full name, delivery address, and a clear description of your request.